B98 Frequently Asked
Questions & Answers

Got a question about your account, deposits, withdrawals, cricket betting or bonuses? Browse through our most commonly asked questions below and find what you need in seconds.

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Each section below covers a specific area of the B98 platform. Jump straight to what matters most to you.

Account & Login

Questions about creating your B98 account, logging in, recovering your password and updating your profile details are all covered in this section.

Deposits & Withdrawals

Learn how to fund your account using JazzCash, Easypaisa, Raast or bank transfer in PKR, and how to request fast withdrawals straight to your mobile wallet.

Cricket & Sports Betting

Get clarity on how to place bets on PSL, T20 internationals, football and esports — including live betting, odds formats and how winnings are calculated.

Bonuses & Promotions

Understand how welcome bonuses, reload offers, referral rewards and daily login incentives work — including wagering conditions and how to claim them.

B98 Mobile App

Find out how to download and install the B98 app, which devices are supported, and how to use your existing account credentials to log in on mobile.

Security & Privacy

Understand how B98 protects your data with SSL encryption, what to do if you suspect unauthorised access, and how responsible gaming tools help you stay in control.

Account Questions

Creating a B98 account is quick and straightforward. Visit the Register page, fill in your mobile number, choose a secure password and submit your details. The whole process takes under two minutes. Once registered, you can log in immediately and start exploring the platform.

On the Login page, tap the "Forgot password?" option. You will be guided through the steps to reset your password using your registered mobile number. Make sure to create a strong new password that mixes letters and numbers. If you run into any issues, the B98 support team is available 24/7 to help you regain access.

No. Each player is allowed only one account on B98. Creating multiple accounts is against the platform's terms and conditions and may result in the accounts being suspended. If you have forgotten your login details, use the password recovery option or contact support rather than registering a new account.

Log in to your account and navigate to the profile or account settings section. From there you can update your contact details. For sensitive changes such as your registered mobile number, you may be asked to verify your identity first. If you need assistance, the live support team can walk you through the process.

Deposits & Withdrawals

B98 supports all major Pakistan payment options including JazzCash, Easypaisa, Raast, direct bank transfer, debit and credit cards, and mobile wallets. All transactions are processed in PKR so there are no currency conversion fees or complications for Pakistani players.

Withdrawal processing times depend on the method you choose. JazzCash and Easypaisa transfers are typically the fastest. Bank transfers and card withdrawals may take a little longer depending on your bank. You can check the status of your withdrawal from within your account dashboard at any time. Visit the Withdrawal page for full details.

Yes, minimum amounts apply to both deposits and withdrawals to ensure smooth transaction processing. The exact limits in PKR are displayed on the deposit and withdrawal screens inside your account. Limits are kept accessible so players of all budgets can comfortably use the platform without needing a large upfront commitment.

Most deposits reflect almost immediately. If your deposit has not appeared after a few minutes, first check your JazzCash, Easypaisa or bank statement to confirm the transaction went through on your end. If the payment was deducted but your B98 balance has not updated, take a screenshot of the transaction and contact the support team with the reference number. They will sort it out for you promptly.

Cricket & Sports Betting

Absolutely. B98 covers Pakistan Super League (PSL) fixtures, T20 internationals, Test matches and one-day internationals in full. You can place pre-match bets as well as live in-play bets as the match unfolds ball by ball. Odds are updated in real time so you always have the latest market available. Head to the Sports page to browse all available cricket markets.

Beyond cricket, B98 offers betting markets on football, esports and other popular international sports events. The platform focuses on what Pakistani players enjoy most, so cricket and PSL always get priority coverage. The full list of available sports and markets can be found on the Bet page.

Your winnings are calculated by multiplying your stake amount in PKR by the decimal odds displayed at the time you placed the bet. For example, if you placed PKR 500 on odds of 2.50, your total return would be PKR 1,250 — that is your PKR 500 stake plus PKR 750 in winnings. Winning amounts are credited to your account balance automatically once the result is confirmed.

If a cricket match or any sports event is cancelled, abandoned or postponed before the minimum number of overs required to constitute a valid result, your stake will typically be refunded to your account balance. Specific settlement rules depend on the market type. Full details on void and cancellation rules are available in the Terms and Conditions.

Bonuses & Promotions

The welcome bonus is available to all new B98 players. After registering your account and making your first qualifying deposit in PKR, the bonus will be credited to your account automatically or via a promo code as specified in the current offer. Always check the bonus terms to understand the minimum deposit amount and any wagering requirements that apply before withdrawing bonus-derived winnings.

Wagering requirements specify how many times you need to play through a bonus amount before the resulting winnings become withdrawable. For example, if a PKR 1,000 bonus has a 10x wagering requirement, you would need to place a total of PKR 10,000 in bets before withdrawing. The exact requirements for each promotion are always clearly listed in the offer details.

Yes. B98 runs regular promotions for all members including reload bonuses, daily login rewards, referral bonuses and seasonal offers tied to major cricket events like PSL and T20 series. Log in to your account regularly and check the promotions section to make sure you don't miss out on the latest offers.

B98 App Questions

Visit the App page and follow the download instructions for your device. The B98 app is available for Android. Before installing, make sure your device allows installation from outside the Google Play Store by enabling "Unknown sources" in your security settings. Full step-by-step instructions are provided on the App page.

Yes, absolutely. The B98 app uses the same account system as the website. Just enter your existing username and password on the app login screen and you'll have full access to your balance, betting history, bonuses and all platform features — exactly the same as the desktop experience.

The most common reason for installation issues is that "Unknown sources" or "Install unknown apps" has not been enabled in your device settings. Go to Settings → Security (or Privacy) → enable installation from unknown sources, then try again. Also make sure you have enough free storage on your phone. If the problem continues, contact B98 support with your device model and Android version so they can assist you directly.

Security & Responsible Gaming

B98 uses 256-bit SSL encryption across the entire platform. This means all data transmitted between your device and the B98 servers is encrypted and cannot be intercepted by third parties. Your personal details and PKR transaction records are handled with strict data privacy practices. Never share your login credentials with anyone — B98 support staff will never ask for your password.

Change your password immediately from the account settings page. Then contact B98 live support right away and describe the situation — they can review the login activity on your account and take protective action. Going forward, avoid logging in on shared or public devices and make sure your password is strong and unique to your B98 account.

B98 encourages all players to set a personal budget before they start playing and to stick to it. Take regular breaks and keep track of the time you spend on the platform. Gaming and sports betting should always be treated as entertainment, not as a way to generate income. B98 is strictly for adults only. If you feel your gaming habits are becoming difficult to manage, step back and use self-management tools. More guidance is available on the Responsible Gaming page.

If you wish to close your account, contact the B98 support team directly. Before your account is closed, any remaining balance in PKR will need to be withdrawn to your registered payment method. The support team will guide you through the process and make sure everything is handled correctly before the account is deactivated.

Still Need Help?

Our support team is online 24/7 and ready to assist you with any question not covered here.

Live Support

Everything You Need to Know About B98

B98 is designed with Pakistani players in mind. The platform brings together cricket betting, PSL coverage, live casino, slots, bingo, fish shooting games and more under one account. All transactions run in PKR, and the platform supports the payment methods that Pakistani users rely on every day — JazzCash, Easypaisa, Raast, bank transfer and mobile wallets.

Getting started is simple. Register an account, make a deposit using your preferred payment method, and you are ready to go. The B98 mobile app keeps everything accessible from your smartphone so you never have to miss a PSL match or a slot session because you are away from your computer.

If you ever hit a question that isn't covered in this FAQ, the live support team is available around the clock. They are familiar with the needs of Pakistani players and can assist with account queries, payment issues, bonus questions and anything else you might need. B98 aims to make your experience as smooth and enjoyable as possible from your very first login.

B98 is intended for adults only. Please play responsibly, set yourself a budget and never bet more than you can afford to lose. If you need guidance on managing your gaming activity, visit the Responsible Gaming page.

Accepted Payments

JazzCash Easypaisa Raast Bank Transfer Debit Card Mobile Wallet

Top Sports

  • Cricket — PSL, T20, Tests
  • International Cricket
  • Football
  • Esports

Still Have Questions? We've Got You

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