Your privacy is important to us. This policy explains exactly what personal information b98 collects when you use the platform, how it is used, who it is shared with and what rights you have over your own data.
Six straightforward commitments that govern how b98 treats every player's personal information — no legal jargon, just plain clarity.
b98 does not collect personal data beyond what is genuinely required to operate your account, process your PKR transactions and keep the platform secure. We don't ask for information we have no use for.
Your personal information is never sold to third-party advertisers, data brokers or marketing companies. The data you provide to b98 stays with b98 and the service providers directly needed to run the platform.
Player data is protected with encryption both in transit and at rest. Access to personal data within b98's systems is restricted to personnel who genuinely need it to perform their role — and that access is logged and monitored.
You have the right to access the personal data b98 holds about you, request corrections if anything is inaccurate, and ask for your data to be deleted subject to any legal retention requirements that apply. Contact support to exercise any of these rights.
If you have opted in to receive promotional communications from b98, you can opt out at any time by contacting support. Opting out of marketing does not affect your account or your ability to continue using the platform.
This privacy policy is written to be understood by actual people, not lawyers. If any section is unclear, you can contact b98 support and get a straight answer. Privacy should not require a degree to understand.
Questions about your data?
Visit our FAQAlso read our full platform rules.
Terms & ConditionsThis Privacy Policy explains how b98 (operating at b98.onl) collects, uses, stores and protects the personal information of players and visitors to the platform. It applies to all b98 products and services — including sports betting, online slots, fish games, bingo, the b98 mobile app and the website itself.
By registering a b98 account or using the platform in any way, you confirm that you have read this Privacy Policy and that you understand how your personal data will be handled. This policy should be read alongside b98's Terms and Conditions, which together form the complete agreement between you and b98.
b98 is designed for Pakistani players. All payment processing on the platform is in PKR using local payment channels including JazzCash, Easypaisa, Raast and Bank Transfer. The data practices described in this policy reflect how b98 operates in the context of Pakistani players and Pakistani payment infrastructure.
Note: This policy may be updated from time to time. When it is, the "Last Updated" date at the top of the page will change. Continued use of b98 after a policy update constitutes acceptance of the revised version.
When you create a b98 account, we collect the information you provide during the registration process. This typically includes your full name, date of birth, mobile number, email address and any username or password you set for your account. This information is necessary to create and maintain your account and to verify that you meet the 18+ age requirement.
b98 may ask you to verify your identity before processing withdrawals or at any point where verification is deemed necessary for security or compliance reasons. Verification documents may include a copy of a valid national ID card, passport or other government-issued identification, along with proof of address or proof of payment method ownership. These documents are stored securely and are only accessible to authorised b98 personnel.
All deposits and withdrawals made through your b98 account are logged, including the payment method used (such as JazzCash, Easypaisa, Raast or Bank Transfer), the PKR amount, date and time, and the transaction reference. This data is retained for account management, fraud prevention and for responding to any payment disputes you may raise.
b98 records your gaming activity on the platform, including bets placed, games played, sports markets accessed, win and loss history, session duration and in-app behaviour. This data helps b98 operate the platform correctly, investigate any disputes and identify players who may need Responsible Gaming support.
When you access b98 via a browser or the b98 mobile app, we automatically collect certain technical information including your IP address, device type, operating system, browser version, screen resolution and approximate geographic location. This data is used for security monitoring, fraud detection and to optimise the platform experience for your device.
Tip: You can review the information b98 holds about your account at any time by contacting support. See Section 8 for a full explanation of your data rights.
b98 uses your personal data strictly for the purposes necessary to operate the platform and provide you with a secure, functional gaming experience. Specifically, b98 uses your data to:
b98 does not use your personal data to make automated decisions that significantly affect you without human review. If you believe an automated process has affected your account unfairly, contact support to request a manual review.
Marketing Communications: b98 will only send promotional messages — such as bonus offers related to Cricket betting, PSL season promotions or new slot launches — if you have explicitly opted in. You can withdraw that consent at any time by contacting support.
b98 processes all transactions in PKR. Payments are handled through third-party payment processors that support JazzCash, Easypaisa, Raast, Bank Transfer and other supported cards and mobile wallets available to Pakistani players. b98 does not store your full JazzCash or Easypaisa PIN, bank account passwords or full card details on its own servers.
When you initiate a deposit or withdrawal, the payment details you enter are transmitted directly to the relevant payment processor using encrypted connections. b98 retains a record of the transaction — including method, amount in PKR, date and reference — but not the full sensitive credentials of your payment account.
If b98 requests proof of payment method ownership during a verification check, any documents you submit are stored securely and are only accessible to authorised verification personnel. These documents are not used for any purpose other than confirming payment method ownership and are deleted once verification is complete, subject to any applicable retention requirements.
Payment Security: Never share your JazzCash PIN, Easypaisa MPIN, online banking password or card CVV with anyone — including b98 support. b98 support will never ask you for these credentials. If anyone claiming to be b98 support requests them, report it immediately.
Cookies are small text files stored on your device by a website or app. b98 uses cookies and similar tracking technologies to keep you logged in during a session, remember your preferences and monitor platform performance. Cookies do not contain your password or payment details.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Required for login sessions, account security and core platform functions. Without these, the platform cannot operate properly. | No — required |
| Functional | Remember your language, display settings and preferences across visits so you don't have to set them each time. | Yes |
| Analytics | Help b98 understand how players navigate the platform — which pages are visited most, where users drop off and how performance can be improved. | Yes |
| Security | Used to detect unusual login patterns, flag suspicious activity and protect accounts from unauthorised access. | No — required |
You can manage or disable non-essential cookies through your browser settings or device preferences. Note that disabling functional cookies may affect your experience on b98 — for example, your display preferences may not be saved between sessions. Disabling essential or security cookies will affect your ability to log in and use the platform.
b98 does not sell, rent or trade your personal data to third parties for marketing purposes. Your data may be shared only in the following limited and specific circumstances:
Important: b98 does not share your data with sports betting affiliates, social media platforms or advertising networks for targeting purposes. Any data shared with third parties is limited to what is strictly necessary for the purpose described above.
b98 retains your personal data for as long as your account is active and for a reasonable period after account closure, as required to meet legal, financial record-keeping and dispute resolution obligations. The general retention guidelines b98 follows are set out below:
| Data Type | Retention Period |
|---|---|
| Account Registration Data | Duration of account + 5 years after closure for audit purposes |
| Transaction Records (PKR) | Minimum 5 years from transaction date |
| Identity Verification Documents | Deleted after verification is confirmed, unless retention is required for compliance |
| Gaming Activity Logs | Duration of account + 2 years after closure |
| Support Correspondence | 3 years from last contact |
| Device & IP Logs | Up to 12 months for security monitoring purposes |
When data reaches the end of its retention period, b98 securely deletes or anonymises it so that it can no longer be associated with any individual player.
As a b98 player, you have the following rights regarding the personal data b98 holds about you. To exercise any of these rights, contact b98 support with your request. b98 will respond within a reasonable timeframe.
How to Submit a Data Request: Email b98 support at [email protected] with the subject line "Data Request" and your registered account details. b98 will verify your identity before processing the request to ensure your data is protected.
b98 is strictly an 18+ platform. b98 does not knowingly collect personal data from anyone under the age of 18. If a player is found to be under 18 at the time of registration or at any subsequent point, their account will be closed immediately, any winnings will be forfeited and the registration data will be deleted in accordance with the account closure process.
If you are a parent or guardian and believe that a minor has registered on b98, please contact support immediately with the relevant account details. b98 takes underage access seriously and will act promptly on any credible report of a minor using the platform.
b98 recommends that adults with children in the household take steps to prevent minors from accessing online gaming platforms — including using device-level parental controls and keeping login credentials private.
b98 implements technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:
While b98 takes security seriously and applies industry-standard protections, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their b98 account and to avoid accessing their account over unsecured public Wi-Fi networks.
If You Suspect a Security Issue: If you believe your b98 account has been accessed without your authorisation, change your password immediately and contact b98 support. Do not wait — prompt action can significantly limit any damage from an unauthorised access event.
b98 may update this Privacy Policy from time to time to reflect changes in platform operations, payment processing arrangements, applicable laws or best practice in data protection. When this policy is updated, the revised version will be published on this page with a new "Last Updated" date.
For updates that materially change how your data is used or what rights you have, b98 will take reasonable steps to notify active players — for example by displaying a notice when you next log in or by sending an account notification to your registered contact details.
Your continued use of b98 after a policy update constitutes acceptance of the revised Privacy Policy. If you do not agree with an updated policy, you should stop using the platform and contact support to request account closure.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how b98 has handled your personal information, please get in touch with the b98 support team.
You can reach b98 support by email at: [email protected]
When submitting a data-related request, please include your registered account details and a clear description of your request. b98 will verify your identity before processing any data access, correction or deletion request to ensure your data is protected from unauthorised requests.
For general platform queries, account issues or payment questions, you can also find answers in the FAQ section which covers a wide range of topics relevant to Pakistani players using b98.
Response Time: b98 support aims to respond to all data-related queries within 5 working days. Complex requests — such as full data access packages — may take a little longer, but b98 will acknowledge receipt of your request promptly and keep you updated on progress.
b98 is an entertainment platform for adults. Set a budget, manage your time and never chase losses. If gaming is affecting your day-to-day life, use the self-exclusion tool or contact support. Full details on the tools available to you are on the Responsible Gaming page.
Register your b98 account, deposit in PKR via JazzCash or Easypaisa and enjoy Cricket betting, PSL markets, online slots, fish games and bingo — all on a platform that takes your privacy seriously.